Ülemiste City
Tartu Ülikool

Process and Projects Management in Wellness Service Design

The objectives of the course are to provide knowledge on the essence and role of processes and projects in contemporary service organizations; to develop practical skills to initiate, plan, organize and control projects targeted on service innovation; and abilities to analyse process and project environment, organizational process and project management maturity and to develop it.

Read more in UT study information system.

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By the end of the course students will:
* understand the context of process and project management,
* know the general concepts and models of process and project management,
* be able to identify and classify processes in service organizations,
* map and analyse business processes, identify improvement needs and possibilities,
* define projects and set objectives,
* plan projects, including tasks, schedules, resources, etc.,
* assess and manage project risks,
* form and develop temporary organizations,
* monitor and control project execution,
* evaluate organizational process and project management maturity.

Maht: 5 EAP - 32 h seminars, 98 h independent work h
Koolituskrediidi kohti 1
Tasulisi kohti: 1 (300€)
Keel: inglise keeles
Algus: 06. veebruar
Registreerimine: 05. veebruar 2023
Mario Passos Ascencao (Visiting Lecturer at UT Pärnu College)

Online learning:
* 6 March 10.45-19.00
* 7 March 9.00-15.00

* 17 April 10.45-16.45
* 18 April 9.00-15.00

Online learning:
* 8 May 10.45-16.45

blended learning

Presentation + Report.

Differentiated (A, B, C, D, E, F, not present)

Kursuse kontakt
Kristel Teearu (kristel.teearu@ut.ee)